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Terms of use

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Terms of service

General

These Terms of Service (“terms”), which include the Privacy Policy, are a legal agreement between Mevia (the “Company”, or “we”) and you (“you”). By accepting these terms, required to use the service, you agree to the following terms:

Downtime

Users of the Service accept that the Company has no obligation for remuneration with regards to damages caused by downtimes, delays, malfunctions or other technical circumstances that renders the Service difficult and/or impossible to use. The Company does not guarantee that access to the Service will be uninterrupted.

Personal data

The Company handles personal data in accordance with the General Data Protection Regulation (“GDPR”). By accepting our terms of service you agree to the Company handling your personal data in accordance to this Privacy Policy

Change of terms

The Company reserves the right to change these terms at any time, in which case users will be notified. The new and updated terms will be seen as noted by Users when the updates have been sent. Continued usage of the Service after the publications of updates will be seen as agreement to the new and updated terms

Cookies

We use cookies to analyse our traffic and improve the website navigation and our marketing strategy. We do not share or sell information about your use of our site.

Privacy policy

General

Mevia (the "Company”, or "we") handles personal data in accordance with the General Data Protection Regulation (“GDPR”). By
accepting our terms of service you agree to us handling your personal data in accordance to this privacy policy:

Information and personal details collected by Mevia GO & Mevia Pro (“Services individual Service”) is handled in accordance with applicable laws and guidelines. The information gathered by the Service is used to carry out the service to its users, to further develop the service itself, and to fulfill any obligations that follow from applicable laws and regulations, in accordance to this privacy policy.

Processed information

The following personal data and information may be processed by the Services:
Name, surname, email address, phone number, IP-address, and general usage of the Service.

Reasoning and legal motivations

The Company processes information in order to:
Maintain services to Users and to notify Users about services and products that they have requested. Legal motivation: To carry out contractual commitments.

For customer analysis and managing the Company's services, including troubleshooting, data analysis, testing and for statistical purposes. Legal motivation: Justified interest and to perform contractual commitments.

Carry out legal obligations. Legal motivation: Follow applicable legislation.

External parties:
The Company may share information and personal details to external parts who take part in delivering the Service. When done, all reasonable legal, technical and organizational measures are taken to ensure that Users data and personal details are handled securely and with an adequate level of protection.​

Where is personal data processed?

The Company strives to keep personal details within the EU/EEA. If, for any reason, personal data is handled outside of the EU/EEA, by the Company itself or any of its providers, all reasonable legal, technical and organizational measures are taken to ensure that User data and personal details are handled securely and with an adequate level of protection, regardless of the geographical location.

User rights

As a User of the Service, you have the right to:
Request a copy of the data kept about you. The copy is free of charge, and can be asked for at any time.
Correct or complete any faulty and/or incomplete data kept about you.
Have your data deleted and forgotten. The Company reserves the right to keep anonymized data for statistical purposes.
Object to how data is treated and used. If you don’t want the data used for any of the reasons so done, you have the right to object, in which case the Company will cease the usage.

Contact information and complaints

If you have any feedback, questions or complaints about how your data is handled, please contact us at privacy@mevia.se

The Company is responsible for personal details processed by the Service.

Responsibility

Updates to this privacy policy:
We may update this Privacy Policy from time to time and we will post the revised version on our web page with an updated revision date.